I have completed the first two units of this course and am waiting to begin the third. This course has been very informative and applicable to workplace situations. …… What made it easier to understand was the constant reference to workplace situations and case studies….. The wealth of experience that Dr Rob provides in this course is directly relevant and applicable to situations that we are faced with on a day-to-day basis. I have incorporated many of the diagnostic techniques and record keeping processes in our routine procedures. The online tutorials directly correlate to the course notes, and as much additional help as is needed is offered via e-mail. I look forward to the next unit.

Marina - Manly Aquarium, Sydney,